that all claims are reported to the insurer, without delay.
Depending upon the nature of the claim, to inform the insured
about the "DOS and DONTs" in the given situations.
To arrange for appointment of the surveyor by the insurer
and to ensure that the attending surveyor gets all sorts
of co-operation in carrying out the survey.
To assist the insured to know the requirements in the subject
claim by interacting with the insurers/surveyors against
authority entrusted by the insured.
To assist the insured in complying with the documentary
and procedural requirements including protecting rights
of recovery and disposal of salvages.
To ensure that all the required papers are submitted with
the insurer for the consideration of the claim.
To pursue with the insurer for early disposal of the claim.
Collection of loss voucher, get the same duly discharged
by the insured as well as collection of claims cheque from
Addressing grievances relating to considering claims in
Easy assessment of liability and likely level of damages.
Regular communication in terms of MIS for claims.
Helping in technical discussions with insurance companies
for claim settlement.